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WHAT WE DO

Intown Cares deploys one of the most effective homeless services teams and operates one of the most innovative low-barrier food distribution programs in the Atlanta area. 

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Food Programs 

Our aim is to supply neighbors with groceries and goods for the next several meals, which creates food security. Generous Atlantans – individuals, congregations, local schools, and community groups – donate food to the pantry and we purchase several thousand pounds of food weekly from the Atlanta Community Food Bank. Grocers, restaurants, and farmers markets also donate food they expect will expire before they can sell it. Our fresh food rescue partners like Second Helpings Atlanta and Goodr help ensure that our guests have regular access to produce, bread, and refrigerated food. We sort, pack, prepare, and distribute that food at our hybrid Client Choice pantry, where guests primarily shop for what they need and can visit as frequently as needed. 

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Hunger 

for increasing numbers of neighbors in need 

How we work to solve 

Food without stipulation. 

Those who visit our pantry do not need to show identification or fill out forms. They are free to shop and choose what they need. We’re there to assist.

A strong  – and expanding  –  network. 

The Atlanta Community Food Bank is our first resource. Area grocers also donate fresh and packaged goods, and congregations run food drives. Our food rescue partners supply sustenance collected from restaurants and stores. And we never stop seeking new suppliers.

Delivery where it's needed. 

Not everyone experiencing food insecurity can board a bus or hop in a car to get to our pantry. For these neighbors, Intown delivers groceries and goods. Volunteer drivers help. So does Amazon, which makes deliveries each week.

Extraordinary volunteers.

Our Tuesday and Saturday food distributions are staffed almost entirely by volunteers. Many of the neighbors we serve also pitch in to help. Atlanta is generous – and yet, more help and more food are always needed.

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Food Pantry

We make groceries available twice a week at our pantry. Every week, neighbors from hundreds of metro Atlanta families receive food from Intown. We focus on nourishment and helping neighbors reduce the risk of food-related health conditions.

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Grocery Delivery 

We deliver food to seniors living on fixed incomes and now-housed neighbors. Over half of all the food we distribute is delivered to our neighbors' homes via our volunteer drivers and Amazon Flex drivers, through the Help for Hunger program.

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Food Co-op

We partner with Urban Recipe, a nonprofit food distribution organization focused on eliminating food insecurity and building community for low-income families, to host a Food Co-op at Cathedral Towers. 

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Homeless Services

Our team is recognized for persistence and creativity in helping unhoused neighbors make their journey home. We provide outreach, navigation, and support. We don't operate shelters or manage housing; nor do we provide treatment or job training. Our excellent partner organizations do that. Our focus is to help neighbors get into housing first. Our place in Atlanta's homeless services ecosystem is clear: we address each of the many obstacles facing our unhoused neighbors to help them move into permanent housing. What distinguishes us most: a commitment to overcoming challenges and doing all we can to succeed.

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Homelessness

for neighbors who face the greatest obstacles

How we work to solve 

A “Housing First” model.

The federally approved, Atlanta-embraced, proven-effective way to help people move into permanent housing and thrive. Housing First initiates stability; other personal obstacles are addressed after moving into housing, not as a precondition.

Close coordination with partners.

Intown Cares does not do everything, nor do we “go it alone.” Our place in Atlanta’s homeless services ecosystem is clear: We address each of the many obstacles facing our neighbors to help them move from street to home.

Our partners provide emergency services, medical care, job training and other services.

A diligent and thorough approach.

Most of the neighbors we serve experience “chronic homelessness.” They have a disabling condition and have been unhoused for at least a year. We go to where these neighbors are, build trust, help them acquire documentation — and move toward permanent housing.

Unrelenting persistence.

Agencies, foundations and donors recognize that Intown Cares goes further in helping Atlantans make their journey to a home. With these supporters, we share a mindset of hard work, creativity and resourcefulness.

Our Five-Step Model

PATH

One of the many ways Intown conducts homeless outreach is through Projects for Assistance in Transition from Homelessness (PATH). PATH is funded through a grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) and the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD). PATH Teams conduct street outreach and provide case management and connections to resources for individuals currently experiencing homelessness with behavioral health needs. This is a short-term program that connects unhoused individuals to long-term resources.

PATH Team Contact: (470) 251-2292; stephanie.linfields@intowncares.org

Ms. A - Food Pantry Guest 

"I came to Intown through my case worker. I have never been on this side of the fence and didn't know what to do. Your volunteers are amazing. Your variety is amazing. I need fresh fruit and vegetables for a chronic life illness. I was out of food due to paycheck shortages and copays for treatment. Thank you so much for allowing me to eat healthy foods."

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